What to Know Before Booking

Use Get an Estimate on our website and tell us about your property and cleaning needs. We will review your request and follow up.

Pricing depends on the property size, condition, service type, and requested extras. We confirm your personalized quote after reviewing the details.

We send a Welcome Guide and Service Agreement covering service details, scheduling, access, payment, and policies. We then coordinate your appointment and first-cleaning deposit.

No. Preferred dates are requests. We confirm availability and booking details before your appointment is scheduled.

A $50 non-refundable deposit reserves your first cleaning and is credited toward the final invoice. Recurring clients do not normally pay another deposit after the first visit.

We accept Zelle, card payments, and cash. Payment is generally due upon completion unless otherwise agreed.

Please provide at least 24 hours' notice when possible. The Service Agreement explains applicable cancellation and rescheduling terms.

Yes, weekly, biweekly, and monthly services are available subject to scheduling.

Not necessarily. We can arrange access instructions in advance, such as a key, lockbox, or entry code.

Please ensure cleaning areas are accessible and share any priorities, delicate items, or special instructions. Your Welcome Guide will explain what to expect.

Please tell us about pets before your appointment so we can discuss access and any special considerations.

Yes. Ask about add-ons such as inside oven or refrigerator cleaning when requesting your quote.

Contact us within 24 hours so we can review any missed areas and arrange a re-clean in accordance with our satisfaction policy.

Please report concerns within 48 hours. The Service Agreement outlines how reports are reviewed and explains exclusions.

Your Welcome Guide and Service Agreement are provided during the booking process and explain the terms in detail.

Yes. We consider small offices, salons, barbershops, and similar spaces on an individual basis.