Effective date: October 16, 2026
Who we are
Tidy by Tanya LLC is a cleaning business based in Casselberry, Florida. This policy applies to information collected through tidybytanya.com and inquiries you send us using the contact details on this website.
Information you provide
When you request a cleaning estimate, you may provide your name, email address, phone number, property address and ZIP code, service preferences, property details, preferred appointment date, pet information, and any notes you choose to share. If you contact us by phone, text, or email, we receive the information you provide in that communication.
Please avoid including sensitive personal information, such as payment card numbers, Social Security numbers, or medical details, in estimate requests or notes.
How we use information
We use inquiry information to review cleaning needs, prepare and discuss quotes, respond to questions, coordinate requested services, and maintain related business records. Submitting an estimate request does not confirm an appointment or authorize payment.
Website forms and service providers
Our website is hosted by Netlify. Website estimate requests are processed through Netlify Forms, which makes submissions available to authorized business administrators and can send email notifications to our business inbox. Other services you contact or use separately, including our external quote-request form when linked from other business materials, may have their own privacy policies.
Optional website analytics
We may use Google Analytics to understand visits, page views, and whether an estimate request was successfully submitted. Where analytics is enabled, we ask for your choice before loading optional analytics tracking. Declining analytics does not prevent you from using the website or requesting an estimate.
Analytics can involve cookies and information about your browser, device, and website activity. We do not intentionally send names, email addresses, phone numbers, property addresses, or estimate notes as analytics event details. Google's handling of analytics data is also governed by its own policies.
Sharing and retention
Information may be handled by service providers that support website hosting, form processing, business email, and analytics, as applicable. We keep inquiry and service records for business, administrative, and legal needs, and review requests to correct or delete information subject to applicable requirements. We do not publish customer estimate submissions on the website.
Security
We use third-party services to operate the website and handle inquiries. No website or electronic transmission can be guaranteed completely secure. Please contact us if you have a concern about information you have submitted.
Your choices and questions
You may choose not to submit an online estimate request and instead contact us directly. To ask about information you provided, request a correction or deletion, or raise a privacy concern, contact us at tidybytanyafl@gmail.com or (407) 603-6915.
Changes to this policy
We may update this policy as our website and business practices change. Any updates will be posted on this page with a revised effective date.